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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Siegel

September 30, 2025

5  out of  5
rating by Morgan Siegel
"Breanna was a delight to work with! My husband and I are relocating to GA from Texas and Breanna made the process of getting renters insurance SO easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Polite

September 30, 2025

5  out of  5
rating by Joseph Polite
"I can’t thank Kacey Vance enough! She not only helped me save money, but also gave me better coverage than I had before. I was able to get auto, renters, and life insurance all bundled together—at a lower rate than what my old insurance company was charging just for less coverage. The process was smooth, professional, and stress-free. I really appreciate how they explained everything clearly and made sure I was getting the most value. Highly recommend if you’re looking for someone who truly cares about their clients and wants to help them save."
We responded:
"Thank you for reviewing our State Farm Office and Team! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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*apple pie*

September 29, 2025

5  out of  5
rating by *apple pie*
"Amazing and quick experience! I worked with Brianna over the phone and she was very sweet and patient. She answered all my questions clearly and got me a great deal with both my auto and renters insurance!"
We responded:
"Mckenzie thank you so much for taking the time to leave us a review! Customers like you are why we do what we do! Thank you so much for letting us protect your Auto and renters' insurance! "
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jonathan cooler

September 19, 2025

5  out of  5
rating by jonathan cooler
"Breanna was super helpful and saved me quite a bit of money by switching over. I was able to bundle car, renters, and life insurance policies. If you're thinking about switching then you should definitely call them and get a quote!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashley Jensen

September 17, 2025

5  out of  5
rating by Ashley Jensen
"Great team to work with, they always have your back! Deb is the bestest!"
We responded:
"Teamwork makes the dream work! My State Farm team and I are happy to be your good neighbor! we truly appreciate you allowing us to handle your insurance needs! "
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Amanda Pippin

September 10, 2025

5  out of  5
rating by Amanda Pippin
"Customer Service Amazing!! 5stars hands down. Always professional and courteous. Handles all our family needs effortlessly and efficiently!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Funte

September 6, 2025

5  out of  5
rating by Kim Funte
"Great customer service, response time and friendliness! Best of all saved me $$$ on my homeowner and auto! Thank you Chris!"
We responded:
"Thank you for your 5-star review! We are blessed to have Chris on our team! We are happy to be your good neighbor servicing all over GA!"
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LaToya Smith

August 19, 2025

5  out of  5
rating by LaToya Smith
"Great company. Saved me a $100+ a month on my car insurance Kacy is awesome"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tatiana Matthews

August 12, 2025

5  out of  5
rating by Tatiana Matthews
"Always informative and works fast I have been with them for years.... ANYTHING I need they Always take time to walk me through or help me understand and also help find what works for me hands down the best!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jose Reyes

August 11, 2025

5  out of  5
rating by Jose Reyes
"After my conversation with Breanna I felt secured. She look into everything for me to make sure that I was taken care of. Great attitude and customer service. Thank you for your warm welcome to the great state of Georgia!!!"
We responded:
"Jose thank you so much for allowing us to take care of your transfer from out of state to GA! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Victor Kwan

August 6, 2025

5  out of  5
rating by Victor Kwan
"One of the best State Farm teams I came across in about 20 years. They do go above and beyond to help you. Shout out to Debra for assisting us with the incident and her follow up with the contractor. Also, we want to thank Brianna for her help with our policy."
We responded:
"Victor thank you so much for the review and shout outs to the team! We pride ourselves on putting service 1st! We appreciate you for allowing us to handle your insurance needs! "
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Kailynn

July 30, 2025

5  out of  5
rating by Kailynn
"I absolutely love Debra!!! She is so kind and helpful! I highly recommend State Farm for all insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Connie M.

July 30, 2025

5  out of  5
rating by Connie M.
"7/30/25: I always welcome the opportunity to update Google reviews on my most faithful and RH SF Kacey Vance & Co. are certainly that. I don't even shop insurance savings anymore. Kacey & crew are my savings protection. I just added Identity Theft Coverage to my Homeowner''s Policy for $25 annually. Folks try to beat that. Thank you Kacey & Staff! Kacy is such a breath of fresh air, She sold the house/auto policy with her earnestness, warmth, and knowledge base alone. The policies were competitive, the promise of continued personal service in a caring atmosphere was the icing on the cake. Run do not walk to State Farm's Kacy Vance in Richmond Hill, GA, especially if your over impersonal insurance companies customer service representatives who are located everywhere in the United States but home."
We responded:
"Thank you for sharing your positive experience with us here at Kacy Vance at State Farm in Richmond Hill, GA. It's great to hear that We've provided excellent service and made the process of Insuring your home and auto policy a pleasant one. If there's anything else you'd like to share or if you have any further questions or concerns, please feel free to let us know. We are here to help."
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Luke Ortiz

July 28, 2025

5  out of  5
rating by Luke Ortiz
"I would like to take a moment and brag on Kacy and her team. Not only is this team very knowledgeable and proficient at their job, but they are extremely personable and kind. Not only does every phone call ending with every question or concern answered, but this team does it with class and kindness. I am extremely happy with my State Farm team! Thank you!"
We responded:
"Lucas thank you so much for your kind words! We truly take pride in being there for our customers and providing them with the best protection plans! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jj Travis

July 25, 2025

5  out of  5
rating by Jj Travis
"Excellent customer service and genuine care for the people who come in."
We responded:
"We’re honored by your positive feedback! If there is anything we can do for your insurance needs, just let us know!"
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Kevin Bellio

July 23, 2025

5  out of  5
rating by Kevin Bellio
"I needed to get auto insurance quick, state farm to the rescue.. Kacy and her team of dedicated and helpful team members were able to get me up and running in no time at all. I would like to take this opportunity to thank Kacy and her team for welcoming me to the neighborhood and getting me rolling again. Thanks again guys."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jaclyn Scott

June 30, 2025

5  out of  5
rating by Jaclyn Scott
"Kacy Vance State Farm is an absolute rock star! From day one, she has gone above and beyond to make sure we are taken care of. She’s incredibly knowledgeable, always quick to respond, and genuinely cares about helping her clients. Whether it’s answering questions, explaining coverage options, or handling the little details most would overlook, Kacy does it all with a positive attitude and a personal touch. You can tell she truly loves what she does—and it shows. If you're looking for an agent who’s dependable, responsive, and truly has your back, look no further than Kacy Vance. Highly recommend!"
We responded:
"We are honored by your kind words! Customers like you are the why behind what we do!"
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Katelyn Vorherr

June 13, 2025

5  out of  5
rating by Katelyn Vorherr
"I cannot say enough good things about Kacy Vance's office. Bree specifically is AMAZING! After we moved and State Farm couldn't insure our new house, Bree went above and beyond to help me find ways to get our auto insurance back in our price point. She is incredibly knowledgeable about all of State Farms services and never tried to sell me something that wasn't in my best interest. Instead she listened to my needs/concerns and found what worked best for our family. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robin Moreno

June 12, 2025

5  out of  5
rating by Robin Moreno
"We have been with this group 2 years. They always provide us with fast, friendly service that’s affordable. Thank you Deb and Kacy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Peter Phillips

May 29, 2025

5  out of  5
rating by Peter Phillips
"Kacy did an excellent job helping us thru our recent claim for damage to our home this winter. She helped with getting claim started and kept checking with us to make sure progress was being made. She has also been very helpful in making changes thru the years as our children grew up and moved out on their own."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nyree Odonald

May 27, 2025

5  out of  5
rating by Nyree Odonald
"I had a great experience with State Farm, Kacy Vance. Sharon was very friendly and made me feel welcome right away. Kacy was incredibly helpful—she took the time to explain everything clearly and worked hard to find me the best rates. Both ladies were kind, professional, and a pleasure to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Cook

May 23, 2025

5  out of  5
rating by Michael Cook
"Very satisfied with this company. Kacy Vance and her team are truly amazing. Thank you for helping me save $ 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Angela Proudfoot

May 22, 2025

5  out of  5
rating by Angela Proudfoot
"Changing to Statefarm was a great choice. We have seen a huge decrease in the cost of our automobile insurance. The staff is very helpful and nice to do business with. I also love the App all the information I need in one easy to use place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Javier Garcia

May 5, 2025

5  out of  5
rating by Javier Garcia
"Breanna at State Farm was absolutely amazing to work with! She helped us get insurance for our new home and made the process incredibly smooth from start to finish. On top of that, she helped us switch over our auto insurance and bundle everything together-saving us time and money. She was professional, friendly, and genuinely cared about making sure we were covered properly. We couldn't have asked for a better experience. Thank you, Breanna!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hope Johnson

May 3, 2025

5  out of  5
rating by Hope Johnson
"Breanna was very helpful with the services I need for today!!! Kacy was very helpful with the services I needed for Thursday!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We love helping people all over GA especially from my hometown of Madison, Ga! "