
State Farm® Insurance Agent Kacy Vance
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Albert
March 20, 2025
"Just Wow! Today, I called for a “bundle quote” and Breanne was absolutely amazing!! She took her time on the phone with me, so I never felt rushed. She exhibited high quality service and made sure I truly understood what I was getting as far as coverage and value. She offered advice and recommendations for me—but was never a pushy salesperson Five Stars ⭐️ all the way!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dustin Green
March 18, 2025
"Kacy and her team always go above and beyond to satisfy their customers. I was insured with them in 2020-2022 before I moved out of state for a bit. When I moved back, I bounced around with other insurance companies based on low cost premiums just to save a few bucks. I speak from experience, it wasn’t worth it. After a brief conversation with Kacy and Debra, the rates I receive now are comparable to most other insurance companies and the discounts are great! Not to mention the peace of mind I have now that I didn’t have with the other companies. Their customer service is exceptional and I will never take that for granted again! Thanks Kacy and Team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Juan Martinez
March 18, 2025
"I have been doing business with Debra at Kacy Vance State Farm Insurance Agent for a while and I am very pleased with the Service Great job Debra"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Deborah Tomme
March 15, 2025
"Awesome agent and staff! Very professional, understanding, and competent! I highly recommend Kacy Vance and her entire staff."
"Deborah thank you so much for your kind words. We strive to be your 1st call for all insurance needs! "
Tiffany Arkwright
March 14, 2025
"Absolutely had the best experience with Ms. Debra who was able to orchestrate an amazing policy for me. She was warm, inviting, personable, and eager to help. I especially appreciated her diligence to assisting me with the policy during a difficult time (recent passing of my father). The entire StateFarm team and Kacy are amazing. Really feels like a family. Thanks again Ms. Debra."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley McBride
March 7, 2025
"Kacy, Breanna and the team are wonderful people to work with! Thank you for everything!"
"Ashley, your kind words mean to work to me and my State Farm team! We happy to be your good neighbor!"
Chris Gimino
February 19, 2025
"The Kacy Vance team has a great group of people working for them. Very knowledgeable, professional and truly care about their clients."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chris Ferrel
February 17, 2025
"All of the staff is great, and Breanna was very friendly and helpful getting what I needed quickly"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shannon Bocook
November 19, 2024
"Great insurance company. Kacey took the time to call me on my Birthday and Breanna is a pleasure to work with. Breanna was able to get me quotes and policies in place very quickly. She made the process super easy. I highly recommend Breanna and Kacey!"
"Shannon thank you so much for the kind words! We truly believe in being a good Neighbor to our customers! Breanna is such a huge asset to your team!"
Deborah Bryant
November 1, 2024
"Kacy has always been very kind knowledgeable and very helpful whenever I need anything regarding my insurance needs Both her and her staff are extremely supportive and helpful"
"Deborah thank you so much for the kind words! We truly appreciate you and your business. "
Gusbely Lopez
September 26, 2024
"Excellent job , Thank you Debra really kind and beautiful person ♡"
"Thank you so much for the kind words! We truly appreciate your business! "
Marilyn Lynn
July 20, 2024
"Kaci, you have one great agent in Bre! She helped this old woman out tremendously! Kudos to BRE!!! She really explained it very well to me. I am so impressed with State Farm!! Marilyn Lynn"
"Marilyn Thank you so much for the kind words about Bre! We truly appreciate you taking the time to give us a review! "
Hope Alexander
June 27, 2024
"Brianna, Kacy and the crew are the best for boat insurance! I speed around my rates on both my 37' cruiser and my 29' sailboat and the rates I was quoted were less than half of the closest competitor and a third of most other quotes I received. They are always quick to answer my questions and are all so friendly!"
"Thank you for your kind words and positive feedback! We are thrilled to hear that you had such a great experience with Brianna, and the rest of our team. We take pride in providing competitive rates and excellent customer service, so it's wonderful to know that we were able to meet your expectations. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Kayla Aaron
June 26, 2024
"Breanna was amazing literally saved me so much money and the staff were so helpful ! 😊"
"We're delighted to hear that Breanna was able to assist you in saving money and that our staff provided helpful service. We appreciate you trusting us with your business! "
Maegan Bradley
May 30, 2024
"Absolutely the best. They are always quick to respond to my claims. If I have any questions about my claim they always have a knowledgeable answer. Thankful for their team!!"
"Thank you so much for the kind words! We truly appreciate you! "
Saulat Enterprises, Inc.
April 26, 2024
"I recently switched over to Kacy Vance’s office in Richmondhill. We have a number of different types of insurance and she did a very in-depth thorough review with us, pointing out all the areas where we could possibly save and where additional insurance was needed. My husband and I are very happy with the service we received"
"Tahera thank you so much for the kind words! It truly means a lot that you took the time to leave us this 5 star review! we appreciate you and your business! "
Paula Guercio
February 21, 2024
"We received fantastic service and care from Kacy and Debra, they went the extra mile for us to obtain coverage for our disabled son. I would highly recommend them"
"Thank you Paula! We appreciate you and your business! "
Roland Mumford
February 17, 2024
"Kacy is a great agent and contributor to the community. I have met her staff who have been very kind to me. Kacy has been great in helping my transition to Richmond Hill. I have been amazed at her charitable contributions to local community groups and her rising success in a short time demonstrates her service to clients. She is very knowledgeable about the industry. Like a great neighbor Kacy is there. A pun there on State Farm ad theme. lol :)"
"thanks for the kind words Roland!"
Jessica Orgeron
February 15, 2024
"Jane with Kacy Vance walked me through filing a claim for the first time. I could not be more pleased with my experience. She guided me through the process, checking in to make sure things were going smoothly. I am so grateful to their team for their guidance and expertise and would gladly recommend them for your insurance needs!"
"Thank you for sharing your experience with Jane on our team! Your satisfaction and gratitude towards Jane's hard work & expertise is greatly appreciated. Thank you for letting us protect you and your family! "
Meghan Shealy
December 18, 2023
"We have been with Kacy for over 5yrs. They are always easy to work with, responsive and follow through on what they say. Jane has been exceptional with our recent claim and that’s why we will continue to be loyal to them. Thank you for being a trusted company for us!"
"We appreciate your loyalty and will continue to be a trusted resource for all your insurance needs. We're especially glad to hear that Jane has been exceptional with your recent claim. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!"
Jeanette Kerzner-Green
December 12, 2023
"The State farm agency was standing in for Tiffany Warnell, who is no longer an agent for State farm. They did a great job for me until Pat Parker took over."
"Hey Jeanette Kerzner-Green, Thank you for reaching out and sharing your experience with the State Farm agency. I understand that the transition from Tiffany Warnell to Pat Parker has not been as satisfactory as you had hoped. I apologize for any inconvenience this may have caused you. My Office- Kacy Vance state farm is the office you've left the google review for. If there is anything specific you would like assistance with or if you have any further concerns, please let me know, and I'll do my best to help. Kacy Vance"
Connie M.
December 7, 2023
"Kacy is such a breath of fresh air, She sold the house/auto policy with her earnestness, warmth, and knowledge base alone. The policies were competitive, the promise of continued personal service in a caring atmosphere was the icing on the cake. Run do not walk to State Farm's Kacy Vance in Richmond Hill, GA, especially if your over impersonal insurance companies customer service representatives who are located everywhere in the United States but home."
"Thank you for sharing your positive experience with us here at Kacy Vance at State Farm in Richmond Hill, GA. It's great to hear that We've provided excellent service and made the process of Insuring your home and auto policy a pleasant one. If there's anything else you'd like to share or if you have any further questions or concerns, please feel free to let us know. We are here to help."
JD
October 30, 2023
"Kacy is an amazing agent. She's Kind, Honest, Personable and willing to go above and beyond. She just spent 2 hours with me to select the right coverage with a different insurance company due to their policy changes. We've been with State Farm over 40 years, Kacy has been the best agent thus far."
Yosef Binyamin
September 23, 2023
"Kacy and the team are great! we're working with them for several years now."
"Yosef, Thank you so much for your kind words! We truly value you and your family for trusting us with your insurance protection! "
Christy Boss
September 10, 2023
"Very friendly, courteous & knowledgeable service. Staff does whatever it takes to accommodate customer needs."
"thank you so much Christy! We truly value you and your business! thanks for trusting us!"