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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J B

February 20, 2026

5  out of  5
rating by J B
"Thank you Kacy , Deborah and Chris always willing to assist with a smile even when frustrations of bill changes you go out your way to ensure I’m taken care of and helping me understand . I have had State Farm for many years and in different states . Thank you for your great customer service."
We responded:
"Thank you,! Your feedback is a great reminder of why we love what we do. Kacy Vance - State Farm Insurance Agent"
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bill fitton

February 20, 2026

5  out of  5
rating by bill fitton
"Breanna was fantastic assisting me in switching my insurance coverage. She was remarkably fast and has saved me a significant amount in my premium. I appreciate her attention to detail and her genuine care for my individual policy."
We responded:
"Bill, thank you so much for your kind words! We strive to make sure we are giving our customers the best coverage for the best price, while putting customers' needs 1st!"
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April Leavy

February 19, 2026

5  out of  5
rating by April Leavy
"Breanna is amazing. She is well educated, able to answer all our questions, and was very kind."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Richmond Hill office for your insurance needs. Kacy Vance - State Farm Insurance Agent"
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THOMAS HEARTON

February 18, 2026

5  out of  5
rating by THOMAS HEARTON
"Chris was great. He explained the policies in GA compared to my current CO policies and provided me quotes to get me in the ballpark. He is very knowledgeable and efficient for the Kacy Vance office. Kacy also came to introduce herself and welcomed me. When I'm able to find the right property and State Farm resumes insuring the area of interest, I will definitely use their service."
We responded:
"Thank you for highlighting our service! We’re proud to help our Richmond Hill neighbors find peace of mind. Kacy Vance - State Farm Insurance Agent"
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Ryan Boker

February 9, 2026

5  out of  5
rating by Ryan Boker
"I recently switched to State Farm from progressive as my policy at progressive continued to go up for no real reason. Debra Miller was a great help getting everything switched over. She helped me bundle several policies together. With her help i was able to save about 75 dollars a month across all policies. She was a great help with answering any questions i had and was always quick with responses through email. This Kacey Vance State Farm group has been the best insurance team i have ever dealt with. Keep up the great work and i look forward to continue working with you guys for all my insurance needs."
We responded:
"We appreciate the kind words, Ryan Our Richmond Hill team is always happy to help. Kacy Vance - State Farm Insurance Agent"
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Candace Tilley

February 6, 2026

5  out of  5
rating by Candace Tilley
"We have been with kacy and her amazing staff for a few years now . Recently we had some bank issues which throw our insurance into a mess . I called in a panic Mrs. Debra was a absolute blessing. We went in sat down with her she got us all back together then she brought to our attention the one thing we have dragged our feet on life insurance. She talked us through everything wasn't pushy at all, answered all the questions we had , and the best part she saved us by bundling everything we needed together. Everyone is always friendly, understanding, and quick to return calls . Thank you Will always recommend them to friends and family"
We responded:
"We’re thrilled to have exceeded your expectations, Candace! Thank you for sharing your experience. Kacy Vance - State Farm Insurance Agent"
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Whitney Kennedy

January 23, 2026

5  out of  5
rating by Whitney Kennedy
"I have had the privilege of working with Kacy and her staff on numerous occasions and I love the professionalism and care they show towards their customers. I highly recommend this office!"
We responded:
"A sincere thank-you for your review, Whitney! Reviews like this are why we do what we do! "
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Dre W

January 15, 2026

5  out of  5
rating by Dre W
"My experience has been a while in the making but I will say hands down one of the most pleasant I've ever had. Walked away feeling taken care of, happy and protected. If your reading this, then yes you're on the right track."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tracy Owens

December 30, 2025

5  out of  5
rating by Tracy Owens
"We had a great experience with State Farm Insurance. Kacy and her team, especially Debra, were very responsive and helpful throughout the entire process. The customer service was professional, friendly and efficient, which made the experience stress free. I would definitely recommend to anyone looking for reliable insurance with excellent support."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cee S

December 25, 2025

5  out of  5
rating by Cee S
"This office has great communication and was very helpful. All questions I had were answered immediately and proved the staff was very knowledgeable. I am a proud client."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Hay

December 19, 2025

5  out of  5
rating by Ashley Hay
"I was a little intimidated to get quotes for all of my existing insurance policies. Chris was very patient and explained thoroughly what my current coverage offered v what they could offer me. He made it clear what the value of the State Farm coverage was. I did decide to change and go with the coverage offered by State Farm and Chris made it very easy to sign up via email and explained how to use the State Farm app to qualify for further discounts on my car insurance. I recommend calling this team for information on any insurance questions. This was a great experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hayden Decker

December 19, 2025

5  out of  5
rating by Hayden Decker
"Top notch customer service! I was recommended Ms. Debra by my brother in law and she saved me over $200/month on auto insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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MARILYN BAEZ

December 9, 2025

5  out of  5
rating by MARILYN BAEZ
"Fast service, detailed coverage review, friendly staff and affordable coverage!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cheryl Mcqueen

December 9, 2025

5  out of  5
rating by Cheryl Mcqueen
"Fast ,courtesy, and affordable thank you so much for you’ll help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chachela Kyle

November 26, 2025

5  out of  5
rating by Chachela Kyle
"They are very polite and professional. Debra went above and beyond to get me all the discounts that she could find for me. Helped me bundle and save even more. I would totally recommend them for your insurance need!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah

November 11, 2025

5  out of  5
rating by Sarah
"Debra at Kacy’s Office was so helpful and knowledgeable in helping us get our home and auto policy’s setup. We appreciated the diligence, positive attitude, and guidance especially in the middle of our big move. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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christopher funte

October 31, 2025

5  out of  5
rating by christopher funte
"Its simply the best place to get insurance! They have the best people working here."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Corey Gardner

October 31, 2025

5  out of  5
rating by Corey Gardner
"Debra and Kacy are great! Thanks again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Keny Marrero

October 29, 2025

5  out of  5
rating by Keny Marrero
"I work directly with Ms. Deborah she has always taken care of me with Great service and competitive rates. Would definitely recommend to anyone looking for Auto, Renters or Life insurance. They have great bundle rates and are competitive"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Justin

October 14, 2025

5  out of  5
rating by Justin
"Recently moved and during the process Kacy and her team have been absolutely amazing. They made everything really easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Morgan Siegel

September 30, 2025

5  out of  5
rating by Morgan Siegel
"Breanna was a delight to work with! My husband and I are relocating to GA from Texas and Breanna made the process of getting renters insurance SO easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Polite

September 30, 2025

5  out of  5
rating by Joseph Polite
"I can’t thank Kacey Vance enough! She not only helped me save money, but also gave me better coverage than I had before. I was able to get auto, renters, and life insurance all bundled together—at a lower rate than what my old insurance company was charging just for less coverage. The process was smooth, professional, and stress-free. I really appreciate how they explained everything clearly and made sure I was getting the most value. Highly recommend if you’re looking for someone who truly cares about their clients and wants to help them save."
We responded:
"Thank you for reviewing our State Farm Office and Team! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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*apple pie*

September 29, 2025

5  out of  5
rating by *apple pie*
"Amazing and quick experience! I worked with Brianna over the phone and she was very sweet and patient. She answered all my questions clearly and got me a great deal with both my auto and renters insurance!"
We responded:
"Mckenzie thank you so much for taking the time to leave us a review! Customers like you are why we do what we do! Thank you so much for letting us protect your Auto and renters' insurance! "
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jonathan cooler

September 19, 2025

5  out of  5
rating by jonathan cooler
"Breanna was super helpful and saved me quite a bit of money by switching over. I was able to bundle car, renters, and life insurance policies. If you're thinking about switching then you should definitely call them and get a quote!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashley Jensen

September 17, 2025

5  out of  5
rating by Ashley Jensen
"Great team to work with, they always have your back! Deb is the bestest!"
We responded:
"Teamwork makes the dream work! My State Farm team and I are happy to be your good neighbor! we truly appreciate you allowing us to handle your insurance needs! "